Community Forum
Top

1 Gig poor performance

wkenner
New Poster
‎02-17-2021 03:54 PM

1 Gig poor performance

I am a Comcast employee. I have the 1 Gig service. I seldom get above 500 Mb and avg about 150 to 200 Mb. I have the latest Comcast modem, with an Orbi wireless router attached to it.

 

I also have 3 IP TV boxes as well. I cannot put the Comcast router in Bridge mode or I lose my IP TV boxes. I have even turned of the ORBI router and still the wireless gets the same speeds. I have had a tech out twice and they couldn't find anything wrong with the cabeling.

 

I look for your expertiese to increase my bandwidth speeds and fix the performance fluctuation. 

0 Likes
Reply
EG
Expert
‎02-17-2021 04:10 PM

Re: 1 Gig poor performance

@wkenner wrote:

I have the latest Comcast modem, with an Orbi wireless router attached to it.

What is the exact make and model number of the "Comcast modem" ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0 Likes
Reply
Visit Our Help Communities