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xfi pods not connecting

Regular Visitor

xfi pods not connecting

I noticed today that my pods were offline.  Couldn't get them to reconnect.  I then tried removing them, and reconnecting them.  when I try to do that, i get to the "connecting pods" screen, then it seems to hang.  Any idea how to resolve?

New Poster

Re: xfi pods not connecting

I’m having the same issue. Upgraded to the xb6 and have been having issue since then. Worked fine with xb3 modem. Got to level 3 support and they exhausted all efforts and scheduled a technician to come out. Gentleman showed up and shared that he can’t do anything to help with pods. They are customer only install and not supported by the service folks? Really frustrated.