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xfi app been on hold 2 hours now

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Regular Visitor

xfi app been on hold 2 hours now

fi app doesnt pause internet for all devices

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Official Employee

Re: xfi app been on hold 2 hours now

Hi there, sparkymom71. Please take a look at this link for us: https://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi.

For the devices that you are having trouble pausing, are they currently assigned to any profile?


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