Issue: When a device is paused through Parental Controls, if you disconnect the devices' wifi from the gateway, then reconncet it, it will allow access
Gateway Model#: CGM4140COM
Software: Prod_18.1_d31 & Prod_18.1
Steps to Reproduce
The mobile device will not be able to connect to the internet through the gateway's wifi connection because it is paused in the xFi app
The mobile device can use the wifi internet even when it is paused after resetting the wifi connection.
I have tried reserving an IP for the mobile device, and it still exhibts the same behavior. The child we are trying to restrict has figured this out and defeats the app.
Please fix this so the parental controls are working again
I'm also having the same problem. My daughter has figured out how to reconnect the wifi. The only reason I found out is I paused all devices in the house so she would call me when she woke up and tried to get on to do school work. She never called so I called her and she said she was working on the laptop. My app showed it was supposed to be paused, but it wasn't. It's also giving it the same IP address it shows in the app for the device, so it should block that IP from having internet.