My xFi ap is trying to enable Advanced Security and disable Advanced Security at the same time and it's stuck. How can I get it out of this loop? I've tried resetting the gateway, stopping and restarting the app and uninstalling and reinstalling the app.
When I start the app, the message says: "We are still setting up Adanced Security. Please wait at least 10 minutes." When I go to My Services, and touch Enable, the message is "We're still disabling Advanced Security. Please wait at least 10 minutes before making any changes." How can I get out of this? I want Advance Security disabled.
Gateway is Arris Model TG1682G
Phone is Samsung S6