Community Forum

xFi advanced security blocking sites

Highlighted
New Poster

xFi advanced security blocking sites

Is there a way to whitelist ip/ domain and not dealing with chat support? They not really helpful...
Highlighted
Regular Visitor

Re: xFi advanced security blocking sites

Unfortunately, Comcast has installed this malware-like feature which blocks good sites and allows no way to override the block. Go to your xFi (internet) service, and click on More and then My Services. When xFi Advanced Security comes up, disable it.

 

Why Comcast is using such a flawed service is anybody's guess. And the block screen doesn't indicate where the service is originating from so that the poor user knows where to look for a fix. It's not a malware download. It's Comcast.