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internet speed

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internet speed

Your company advertises that our internet speed was increased to 500 Mbps. I have restarted the gateway multiple times and my internet speed does not go above 400 Mbps. Why don't I see the speed you promised?

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Silver Problem Solver

Re: internet speed


@cwyates wrote:

Your company advertises that our internet speed was increased to 500 Mbps. I have restarted the gateway multiple times and my internet speed does not go above 400 Mbps. Why don't I see the speed you promised?

 


Does 500 appear here? 

https://www.xfinity.com/buy/plan/myPlan


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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