I did the assesment twice & was told that I was eligible for three free xpods, its been over 3 months now & have neither recieved the pods or heard from anyone on this issue. is this a scam? any help would be appreciated on this.
@mcbbu Sorry you haven't got the xFi pods. Did you click on the link to receive the pods?
I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. You should get a reply here in your topic. Good luck !
Thanks for sharing your experience here on the Xfinity Forum. We appreciate your patience while awaiting a response. Because we aren't a 24/7 and this is a peer to peer platform, there may sometimes be a delay. I'd be happy to help get more information about your past orders, as well as see how I can help get the free pods shipped to you.
To get started, please send me a private message with your first and last name and the street numbers associated with your address. To send a private message, click on "ComcastChe" and then click send a message.