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You guys did something to my account, now undo it.

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New Poster

You guys did something to my account, now undo it.

So bottom line is you blocked Discord images, and a couple other website. You turned on protected browsing without my permission, and when I log into the app or this website I get "Access not Authorized, You signed in successfully, but you must be an Xfinity user to enjoy this service." 

 

Give me access to my own account back please and thank you. 

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Silver Problem Solver

Re: You guys did something to my account, now undo it.


@Aetherion wrote:

So bottom line is you blocked Discord images, and a couple other website. You turned on protected browsing without my permission, and when I log into the app or this website I get "Access not Authorized, You signed in successfully, but you must be an Xfinity user to enjoy this service." 

 

Give me access to my own account back please and thank you. 


Does this help?

https://homesupport.securly.com/hc/en-us/articles/360017950773-How-do-I-turn-off-protected-browsing-...


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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