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Xifi pods just stopped working!

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New Poster

Xifi pods just stopped working!

I have three pods, out of nowhere they all just stopped working. I’ve unplugged/replugged, rebooted the gateway and nothing! These had been working great for months, very frustrating.
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Official Employee

Re: Xifi pods just stopped working!

If a Pod is offline, it will be indicated in the Network section of the xFi mobile app or web portal. To troubleshoot, select the Pod from the list, then select Help Me Fix It for tips on how to bring the Pod online or improve its connection.

Keep in mind that while troubleshooting, it may take up to two minutes for the Pod to update in the xFi mobile app or web portal.


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