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Thank you for letting us know and apologies for the hassle! If you’re on your home WiFi, can you please try switching to cellular and try accessing the app again?
You should give your modem a reset by visiting: https://www.xfinity.com/support/repair/internet
Please let us know if you’re still having issues.
Renae
You should give your modem a reset by visiting: https://www.xfinity.com/support/repair/internet
Please let us know if you’re still having issues.
Renae
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
