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Xfinity xFI App and web interface not connecting

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Frequent Visitor

Xfinity xFI App and web interface not connecting

Internet is working fine. Attempting to use the xFi app for the first time to manage devices. After logging into the app and web interface I get errors saying it's unavailable and to try again later. Is there something I need to do for the initial setup?

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Silver Problem Solver

Re: Xfinity xFI App and web interface not connecting


@Allibri425 wrote:

Internet is working fine. Attempting to use the xFi app for the first time to manage devices. After logging into the app and web interface I get errors saying it's unavailable and to try again later. Is there something I need to do for the initial setup?


Do you have an xFi Gateway?

 


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Frequent Visitor

Re: Xfinity xFI App and web interface not connecting

Yeah I have an Xfinity gateway. It actually started working later that night. Must have just been temporarily down.