Community Forum
Top

Xfi Advanced Security blocking app

Highlighted
ANSWERED Go to best answer
fryx
New Poster
‎02-24-2020 03:23 PM

Xfi Advanced Security blocking app

Since enabling Advanced Security, the Rocketbook app on my iPhone can no longer transcribe/OCR scanned pages. If I turn off wifi and use wireless LTE, it works just fine. Can you somehow whitelist Rocketbook? www.getrocketbook.com

Labels:
0 Likes
Highlighted
Go to best answer
EG
Expert
‎02-24-2020 03:57 PM

Re: Xfi Advanced Security blocking app

There is no whitelisting at this time.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0 Likes
Highlighted
Go to best answer
fryx
New Poster
‎03-03-2020 04:26 PM

Re: Xfi Advanced Security blocking app

Thanks for the quick if disappointing answer. FYI for anyone with similar issues, I tested this by turning off advanced security--the app suddenly worked again.

Visit Our Help Communities