RAC2526's profile

Regular Visitor

 • 

3 Messages

Thursday, April 25th, 2019 11:00 AM

Closed

XPod and Tech Support Fail - HELP

I've had my xpods for 7 months without trouble until... a month ago. I've had a tech come out twice and they can't (don't have skill) help. I've spoken with tech support and they reconnect but now (over a week) they were back to being intermittent.  After removing them and trying (failing) reenroll the xpods will not connect. The round connecting circle never connects to the xpod.

 

I need help and I don't know where to reach out to besides going to the store and getting my money back.... I'm so frustrated!!  

This conversation is no longer open for comments or replies and is no longer visible to community members.

Frequent Visitor

 • 

12 Messages

6 years ago

I've had 6 XPods, and they worked OK for a year (except that they go offline and back on several times a day). Today, they went offline for 12 hours, and are still offline. No trouble shooting works, and Comcast phone support was no help at all. What's going on?

forum icon

New to the Community?

Start Here