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XFi saying I need to upgrade for service

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New Poster

XFi saying I need to upgrade for service

I have been using xfinity xFi app for over a year now and it has worked great, but recently I have moved and now when I try to log in it tells me I need to upgrade my services. I've clicked on that and then it tells me I have the most upgraded services so I'm not completely sure what to do here. If anyone could help it would be greatly appreciated!
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Silver Problem Solver

Re: XFi saying I need to upgrade for service

Shot in the dark - call 1800comcast


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Expert

Re: XFi saying I need to upgrade for service


@Priceless7 wrote:
I have been using xfinity xFi app for over a year now and it has worked great, but recently I have moved and now when I try to log in it tells me I need to upgrade my services. I've clicked on that and then it tells me I have the most upgraded services so I'm not completely sure what to do here. If anyone could help it would be greatly appreciated!

moved your app to the XFi area of the forum.



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