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Hello Kgheard, the link that (BruceW) shared should provide an answer to your question. If you need any further assistance please reach back out to me here or via PM. Have a good day.
"Be sure to plug your Pods into active electrical outlets. Do not connect your Pods directly to your compatible xFi Gateway using the Ethernet port on the bottom of the Pod. The Pods connect wirelessly to the Gateway. You will not be able to activate your Pods if one is connected directly to the Gateway."
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi Kgheard, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
