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XFi app unable to find gateway

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XFi app unable to find gateway

My XFi app apparently can’t find the gateway to install and the phone line just sends you the link to the app. Please help!
Silver Problem Solver

Re: XFi app unable to find gateway

In order for me to use the app with my iPhone11, i have to sign in to my Xfinity wifi with my username and password.

https://customer.xfinity.com/#/settings/security#username-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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