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XFi app is broken

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Frequent Visitor

XFi app is broken

I was trying to get into the XFi mobile app to try and configure a wireless enabled appliance. I tap in and get the message that my phone doesn't have an internet connection.

Excuse me? How does a phone, which is an Xfinity Mobile device and shows on my network if I look on the XFi TV app, not have any internet connection? It has an unlimited data plan and I can connect to websites and apps perfectly fine... Matter of fact, I am sending this through the Chrome browser on my phone!

The app is broken! Could you please fix it?
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Frequent Visitor

Re: XFi app is broken (Solved)

I deleted the data on the app, and it prompted me to sign in. So it seems to resolve itself.