XFi app doesn’t work

[GaryBWatson]

When I try to log in on the TV, it says server error, and when on my IPhone it says trouble finding my account info. All info is correct, have erased and reloaded app multiple times. I’ve read of an xfinity error that causes this because email not linked internally. I need this app to work.

[RobertWy]

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@GaryBWatson wrote:
When I try to log in on the TV, it says server error, and when on my IPhone it says trouble finding my account info. All info is correct, have erased and reloaded app multiple times. I’ve read of an xfinity error that causes this because email not linked internally. I need this app to work.

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Does this display the username/password you use?

https://customer.xfinity.com/#/settings/security#username-password