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XFi App pause not working

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XFi App pause not working

I paused the XFi modem yesterday and it seems to have paused for certain devices and not all. I profiled everything ( my devices to me, household to household, etc.) I paused everything except my devices but somehow I still show connections to the devices that should have been paused. How do I fix?

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Re: XFi App pause not working

Same issue. Pause does not seem to be effective. Paused devices continue to be connected.
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Re: XFi App pause not working

Same issue - pause and downtime are
Not working.
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Re: XFi App pause not working

Same problem
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Re: XFi App pause not working

Same issue. Pause not working