XB6 availability

[dkinley1]

My old neighbor just moved to York PA and just had a Tech install but they did not install the XB6 gateway as she wanted. she doesn’t like the excessive blinking lights on the XB3.
could she go to a Comcast store to get it or does she need to call Comcast to order? This

[CCAndrew · Accepted solution]

Generally, the XB6 is installed if they have the appropriate internet speeds. It’s something they could have requested at time of install but can take it and swap

[dkinley1]

We will go to xfinity store and try to swap but she did put in the notes for the install bring XI6, XB6, Xg1v4 the only thing the brought was Xg1V4