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X1 Pods

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X1 Pods

In Sept. 2019 I received the following email after upgrading to X1 Advantage ...

You can improve your home WiFi coverage
with xFi Pods.

 
They're included with your
xFi Advantage service at no extra cost.
 
Your Home WiFi Assessment is complete. Over the last 14 days, our advanced algorithm analyzed your use of WiFi in your home. Our results show that
your coverage will benefit from a few xFi Pods.
Three xFi Pods are available to you at no extra cost as part of your xFi Advantage service.
 
 
I went to the link & I thought I ordered these (for free, as stated). They never arrived. Recently a friend told me he got the pods (which I had forgotten about). I tried again recently to obtain them with no luck. How can I still receive what Xfinity told me I would be able to get??