Community Forum

WiFi not working

New Poster

WiFi not working

Devices are saying that they have no network connection.
Diamond Problem Solver

Re: WiFi not working

What’s your modem’s lights doing? What equipment do you have?

I am a Retired Official Comcast Employee
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New Poster

Re: WiFi not working

It just has the first three lights on. Power, something else, and online but it's not showing any other lights and wifi name on devices to connect to it
Expert

Re: WiFi not working


@bencomofam6 wrote:
It just has the first three lights on. Power, something else, and online but it's not showing any other lights and wifi name on devices to connect to it

Are you the original poster ? Your forum name is different.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: WiFi not working

No I am not. I came on here looking for a solution
Expert

Re: WiFi not working

Please create a new topic of your own here on this board detailing your concern, thank you.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!