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WI-FI modem downgrade

Regular Visitor

WI-FI modem downgrade

Initially I was provided with 5.0 2.4 Gig Modem new standard after I got accustomed to that modem Comcast recalled it and replaced it with a dual modem of 2.4 ,2.4  They never replaced my modem with the original speed that they had provided me initally,   I'm very dissapointed with  Comcast for doing somthing so underhaded. I have attempted to get answeres to no avail.

Diamond Problem Solver

Re: WI-FI modem downgrade

It sounds like your second gateway has a combined network. What’s the second gateway model? I’m not sure what you’re referring to as underhanded. It’s hard to give answers, your post is lacking details.

I am a Retired Official Comcast Employee
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