Community Forum

So my Xbox is connected to the internet but it isn’t showing up on Xfinity xfi and it is paused so

Highlighted
New Poster

So my Xbox is connected to the internet but it isn’t showing up on Xfinity xfi and it is paused so

I can’t play it
Highlighted
Official Employee

Re: So my Xbox is connected to the internet but it isn’t showing up on Xfinity xfi and it is paused

Hello. My apologies you're experincing this issue with your Xbox & the Xfinity xFi. It would my pleasure to assist you ! Please click on my name and send me a personal message with your account number along with  your full name so that we can disucss what is going on. We look forward to getting this issue resolved for you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!