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Hi, It sounds like the pod is too far away from the TV and it is not able to keep the wireless connection. Please try to move the xFi pod closer to the TV and report back thanks!
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Hi, Please make sure the pod is near the TV the 2nd one. You need a pod near the TV and if that don't work please call Samsung and see what they can tell you might be going on. If your internet is working fine then the TV is dropping the connection to the pod or vice versa "because the pod is too far away"
1-800- Samsung
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
