I made a mistake after new Xfinity boxes and router were installed by a Comcast employee. I was looking at connections to my network and saw two devices that I did not recognize. I hit the forget this device button on both of them. I later discovered that these devices were my Xfinity dvr box and router. I have looked at every Xfinity article I can find and do not see anything that relates to how to reconnect the devices to my network. I say the note about that they should still be able to reconnect if I have not changed the password. I have not changed the network name or password and I do not see the devices anywhere. Tell me how to reconnect devices that I told the Xfinity network to forget.
The issue is how to get these two devices back on the xFi network. I never said that the network controls them but the new dvr boxes uses the "cloud" to record shows, etc. All of my devices work. I just want to get the full use of those devices that I am paying for. I have 60 hours of storage using the cloud, but only 20 hours on the dvr alone. I also get a confusing message like "content from the internet is not recordable" after the devices were forgotten.