Did you get this resolved? I am having this same issue and it’s driving me insane. I’ve called Xfinity over 7 times in the past 2 days and nobody can figure it out. I’m paying a lot for this service and would like to use it to its full extent. Let me know how you managed to resolve this if you did please! Thanks -Jak
Hello. My apologies you were not able to get your issue resolved by calling in. Would you kindly explain what issue you've been experiencing so that way we will be able to assist ?
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