christina9sayer, thank you for reaching out here on the forums. Can you explain more about the connectivity issues you're running into? I'd be happy to help.
Tv registered through amazon for prime video free 30 days. Soon after login code there's a message stating call for assistance. Is it my tv or do I need n upgraded modem?
christina9sayer, is there an error message stated above call for assistance? Folks have been posting about an internet connection error on the prime app that is known and we are working on a fix.
Accepted Solution
Ally2
Recognized Contributor
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1.9K Messages
6 years ago
christina9sayer, thank you for reaching out here on the forums. Can you explain more about the connectivity issues you're running into? I'd be happy to help.
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christina9sayer
New Poster
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2 Messages
6 years ago
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XfinityKenF
Official Employee
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8K Messages
6 years ago
christina9sayer, is there an error message stated above call for assistance? Folks have been posting about an internet connection error on the prime app that is known and we are working on a fix.
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