Swapped out my modem Friday and my pods won’t connect to the new one. Have tried for over a hour then to stay on the phone with customer service for another hour only to still not have the pods working ! It’s sad you spend good money on something and it’s junk !
Hi @Jamesb6505, we can look into this. Please send me a Private Message to confirm your account?
You can do this by clicking on my name and the "Send a Message".
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!