New Poster
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1 Message
Pods !
Swapped out my modem Friday and my pods won’t connect to the new one. Have tried for over a hour then to stay on the phone with customer service for another hour only to still not have the pods working ! It’s sad you spend good money on something and it’s junk !
XfinityBrittany
Official Employee
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712 Messages
5 years ago
Hi @Jamesb6505, we can look into this. Please send me a Private Message to confirm your account?
You can do this by clicking on my name and the "Send a Message".
Thanks!
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