While messing around with my new devices I decided to try out the pause/unpause feature for the gateway device. It would have been quicker and easier to shutdown the computer and restart it. The only bit of pertinent information I have as to WHY it was such a problem is something to do with the multiple devices having control over the feature. While I did not have the television on when I paused the modem, after I unpaused it via the computer and no connection to the internet could be made I then turned on the television and it still had the Gateway as paused. I unpaused it there after doing a modem restart and after about 10 minutes I was back online. That should not be though and there is something wrong on the Comcast end because I had to go into two devices to unpause it. This feature of the product is unfit for the public and should be removed until better tuned.