Re: Own Modem - Xfinity Help and Support Forums

riekls · ‎09-17-2019

I have nothing but problems with the xFI gateway. I'd like to use my own modem, I am well aware i still need to pay the $15 and lose most of the benefits like advanced security. Not worried about that all I REALLY wanted was the unlimited internet anyway. Can I keep that if I switch to my own modem?

RobertWy · ‎09-18-2019

@riekls wrote:

I have nothing but problems with the xFI gateway. I'd like to use my own modem, I am well aware i still need to pay the $15 and lose most of the benefits like advanced security. Not worried about that all I REALLY wanted was the unlimited internet anyway. Can I keep that if I switch to my own modem?

If you use your own modem, you will not be charged for renting a Comcast modem.

https://forums.xfinity.com/t5/Your-Home-Network/Video-How-to-purchase-your-own-modem-and-router-for-...

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!

BruceW · ‎09-18-2019

@RobertWy wrote: ... If you use your own modem, you will not be charged for renting a Comcast modem. ...

If you'll notice, the OP's concern is with unlimited Internet service:

@riekls wrote: ... all I REALLY wanted was the unlimited internet anyway. ...

IOW, can the OP keep their bundled Unlimited service (perhaps a plan like the one described in https://stopthecap.com/2019/03/04/comcast-brings-back-free-unlimited-data-if-you-rent-their-15-hardw... ) if they switch from a Comcast gateway to a device they own, as long as they continue to pay its monthly fee? Perhaps by just sitting the Comcast device in a closet?

Danavas · ‎09-20-2019

I have the same question. I want to use my own router cause the xb6 WiFi is bad. If I will put the xb6 in brigade mode is gonna remain the unlimited plan?

RobertWy · ‎09-21-2019

@Danavas wrote:

I have the same question. I want to use my own router cause the xb6 WiFi is bad. If I will put the xb6 in brigade mode is gonna remain the unlimited plan?

Yes; I have the Unlimited Plan with the XB6 in Bridge Mode.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!

BruceW · ‎09-21-2019

@RobertWy wrote: ... I have the Unlimited Plan with the XB6 in Bridge Mode.

But is that the $50 add-on Unlimited plan, or is it "xFi Advantage" bundled with unlimited data for an extra $15 plan described in https://www.xfinity.com/learn/internet-service/wifi under the "WiFi with an advantage" heading, and in the StopTheCap link posted above? It might matter.