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Open dedicated ports through tcp/ip gets closed randomly

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New Poster

Open dedicated ports through tcp/ip gets closed randomly

I dedicated ports for online access and they get closed and I need to restart device each and every time
Please advice
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Problem Solver

Re: Open dedicated ports through tcp/ip gets closed randomly


@Exercisedaily wrote:
I dedicated ports for online access and they get closed and I need to restart device each and every time
Please advice

Sounds like a timer timeout issue.  Are there settings for keep-alive timers?

Joe V
(not a Comcast employee, just another paying customer)
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Official Employee

Re: Open dedicated ports through tcp/ip gets closed randomly

Hello there, @Exercisedaily.

 

Thank you so much for reaching out. I can double-check into your ports and see the guidelines for your area. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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