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No Connection

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New Poster

No Connection

I have tried to connect my laptop, PS4 and phone with no successful connection.
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Silver Problem Solver

Re: No Connection


@riverocass wrote:
I have tried to connect my laptop, PS4 and phone with no successful connection.

Are you using the correct SSID/password?

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: No Connection

Hello riverocass, thank you for reaching out and welcome to our Forums.  I understand how frustrating it can be when your internet service isn't working as it should.  You reached the right place for assistance, could you please send me a private message with your full name to begin?

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: No Connection

Hello riverocass, I haven't heard from you but please let me know if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!