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No Connection

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New Poster

No Connection

I have tried to connect my laptop, PS4 and phone with no successful connection.
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Silver Problem Solver

Re: No Connection


@riverocass wrote:
I have tried to connect my laptop, PS4 and phone with no successful connection.

Are you using the correct SSID/password?

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Silver Problem Solver

Re: No Connection

Hello riverocass, thank you for reaching out and welcome to our Forums.  I understand how frustrating it can be when your internet service isn't working as it should.  You reached the right place for assistance, could you please send me a private message with your full name to begin?

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Silver Problem Solver

Re: No Connection

Hello riverocass, I haven't heard from you but please let me know if you still need assistance.

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!