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Monthly hotspot pass not working

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New Poster

Monthly hotspot pass not working

I ordered a monthly pass to use for my playstation, hour pass trial worked fine but after purchasing I cannot connect at all been trying for about a week now. How do I request a refund for this issue?
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Silver Problem Solver

Re: Monthly hotspot pass not working

No clue - never used it.

https://wifi.xfinity.com/xwod.php


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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