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Regular Visitor
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2 Messages
Sunday, June 7th, 2020 9:00 AM
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I GET RANDOM POP-UPS OF MICROPHONE ASKING FOR DIRECTIONS. IT IS NOT THE REGULAR XFINITY
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Responses
5 years ago
What I get is a bluish microphone on bottom- center of the screen with message saying they did not receive an input and to try again
Official Employee
839 Messages
Hi @jerry25 could you provide us with a detailed description and screenshots, so we can better understand what you're seeing?
Hi @jerry25 which experience are you seeing this in? Is it on the website, or on one of the apps? If it's the app, is it the Xfinity My Account App or the xFi App?
@jerry25 wrote: What I get is a bluish microphone on bottom- center of the screen with message saying they did not receive an input and to try again
jerry25
Regular Visitor
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2 Messages
5 years ago
What I get is a bluish microphone on bottom- center of the screen with message saying they did not receive an input and to try again
0
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XfinityJonathan
Official Employee
•
839 Messages
5 years ago
Hi @jerry25 could you provide us with a detailed description and screenshots, so we can better understand what you're seeing?
0
0
XfinityJonathan
Official Employee
•
839 Messages
5 years ago
Hi @jerry25 which experience are you seeing this in? Is it on the website, or on one of the apps? If it's the app, is it the Xfinity My Account App or the xFi App?
0
0