Hi @jerry25 which experience are you seeing this in? Is it on the website, or on one of the apps? If it's the app, is it the Xfinity My Account App or the xFi App?
@jerry25 wrote:
What I get is a bluish microphone on bottom- center of the screen with message saying they did not receive an input and to try again
I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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