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How do I delete xFI from my account?

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How do I delete xFI from my account?

I do not want xFI.  How do I delete it?

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Silver Problem Solver

Re: How do I delete xFI from my account?


@ignachuck wrote:

I do not want xFI.  How do I delete it?


It comes with the Xfinity Gateway; you would have to replace it with a Comcast-approved replacement.

https://forums.xfinity.com/t5/Your-Home-Network/Video-How-to-purchase-your-own-modem-and-router-for-...

 

https://forums.xfinity.com/t5/Your-Home-Network/Approved-Xfinity-Modems-and-Gateways/m-p/3109887#M28...


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: How do I delete xFI from my account?


@ignachuck wrote:

I do not want xFI.  How do I delete it?


Do you mean the Xfi mobile app for your cell phone ?



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Re: How do I delete xFI from my account?

How do I delete XFI
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Silver Problem Solver

Re: How do I delete xFI from my account?


@Angieschrock wrote:
How do I delete XFI

We can only disable the features if you have an XB3 or XB6 gateway.

Why do you want to delete it?  It just runs in the backgroud for me except when I connect a new device, and I just ignore the message.


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I am just a customer, volunteering my time to help other customers here in the Forums.
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