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Disable public hotspot.

Contributor

Disable public hotspot.

I've tried to disable the public hot spot on my modem. But when I select disable it says something has gone wrong and try again. I can't get it to work.
Silver Problem Solver

Re: Disable public hotspot.


@melias31 wrote:
I've tried to disable the public hot spot on my modem. But when I select disable it says something has gone wrong and try again. I can't get it to work.

I used this:

https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot


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Contributor

Re: Disable public hotspot.

Thanks. So did I but when I go to select disable it says "something went wrong please try again later".
Expert

Re: Disable public hotspot.

Try calling 1-800-comcast and ask a rep to do it for you.



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