Disable public hotspot.

melias31 · ‎02-08-2020

I've tried to disable the public hot spot on my modem. But when I select disable it says something has gone wrong and try again. I can't get it to work.

RobertWy · ‎02-08-2020

@melias31 wrote:
I've tried to disable the public hot spot on my modem. But when I select disable it says something has gone wrong and try again. I can't get it to work.

I used this:

https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot

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melias31 · ‎02-08-2020

Thanks. So did I but when I go to select disable it says "something went wrong please try again later".

EG · ‎02-08-2020

Try calling 1-800-comcast and ask a rep to do it for you.

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pmVL2H9wQ7 · ‎03-04-2020

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RobertWy · ‎03-05-2020

@pmVL2H9wQ7 wrote:

Yea mine also throws an error. This is downright wrong for comcast to force customers into this. The bug is probably intentional, and even if it isn't they don't fix it because they don't want you to disable it. Thanks A lot.

Mine has been disabled for years.

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Disable public hotspot.

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