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Devices Not Loading

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Devices Not Loading

I've restarted the gateway 2 times. There are still no devices showing up on my xfi and it still says "We're loading your devices for the first time. This may take a few minutes." It's been quite a few minutes and it is still not working. This is extremely frustrating.

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Re: Devices Not Loading


@hungle0901 wrote:

I've restarted the gateway 2 times. There are still no devices showing up on my xfi and it still says "We're loading your devices for the first time. This may take a few minutes." It's been quite a few minutes and it is still not working. This is extremely frustrating.


What device are you using with xFi?

Can you get there with an ethernet PC?

https://internet.xfinity.com/


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I am just a customer, volunteering my time to help other customers here in the Forums.
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