Asher418's profile

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Tuesday, September 3rd, 2019 7:00 PM

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Device paused or in bedtime mode.

I recently ended up pausing one of my devices for a short period of and afterwards have been unable to use it, even after unpausing. I read on past past threads that forcing a rules update could work but don’t really think I would have the ability to do that on my end.

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Official Employee

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124 Messages

6 years ago

Hi @Asher418 

 

I was able to look up your account and cleared out any old bedtime mode/pause rules. Could you please let me know if that has resolved the issue for you?

 

Thanks,

Hana

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