I recently ended up pausing one of my devices for a short period of and afterwards have been unable to use it, even after unpausing. I read on past past threads that forcing a rules update could work but don’t really think I would have the ability to do that on my end.
I was able to look up your account and cleared out any old bedtime mode/pause rules. Could you please let me know if that has resolved the issue for you?
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!