Device paused or in bedtime mode.

[Asher418]

I recently ended up pausing one of my devices for a short period of and afterwards have been unable to use it, even after unpausing. I read on past past threads that forcing a rules update could work but don’t really think I would have the ability to do that on my end.

[ComcastHana]

Hi @Asher418 

I was able to look up your account and cleared out any old bedtime mode/pause rules. Could you please let me know if that has resolved the issue for you?

Thanks,

Hana