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Can't connect to wifi hotspots with new Iphone 8

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Regular Visitor

Can't connect to wifi hotspots with new Iphone 8

It keeps saying my password is wrong but its the same one I sign into my email with on Comcast. I tried changing passwords on all my devices and the I phone is the only one I cant connect with

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Silver Problem Solver

Re: Can't connect to wifi hotspots with new Iphone 8


@viking9 wrote:

It keeps saying my password is wrong but its the same one I sign into my email with on Comcast. I tried changing passwords on all my devices and the I phone is the only one I cant connect with


Is this the username and password you are using?

https://customer.xfinity.com/#/settings/security#username-password


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: Can't connect to wifi hotspots with new Iphone 8

Hi I've been using my email address and its password

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Silver Problem Solver

Re: Can't connect to wifi hotspots with new Iphone 8


@viking9 wrote:

Hi I've been using my email address and its password


I misunderstood; you are probably trying to connect to public wifi hotspots?

https://www.xfinity.com/mobile/support/article/xfinity-mobile-wifi-hotspots

 


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!