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Can not get free I pods

New Poster

Can not get free I pods

My internet connection has never worked properly since I got new upgrade your company suggested. Never had problems before, now have very low level of signal. Had tech. out several times and say I need new pods to boost signal. Can't get them though and I am paying for this????? Been with Comcast/ Xfinity for 30+ years seems like I could get help,but not!!!!