cerritas's profile

New Poster

 • 

3 Messages

Friday, September 13th, 2019 5:00 AM

Closed

CGM4140COM Gateway Operating Manual

Is there a detailed manual available for the CGM4140COM Gateway?

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

3 Messages

6 years ago

Thank you for your response.  I must say, having worked in engineering for 40 years in areas that touch on IT I am simply amazed that Comcast would ship the CGM4140COM without ANY reasonable documentation.  If there are any Comcast Tech Support representatives monitoring this forum I would kindly ask them to forward this to  their tip tier support management to resolve this issue.   The "Getting Started Guide" is totally inaquate. 

Contributor

 • 

28 Messages

6 years ago

Unless you are using phone service which I beleive requires the rental of a modem.

In my case, a manual would be useful as I am trying to trouble shoot the implementation of xFi pods. 

 

It seems though that the Comcast modifications to the Plume technology are not even well documented within the Comcast organization.

New Poster

 • 

3 Messages

6 years ago

For those of us that do not need the Routing or WiFi functionality of the XFi Gatway it would be nelpful to know how to access the Bridge Mode Enable..It would be helpful to know the IP address...How to make a factory reset...none of which is mentioned in the "Getting Started Guide"  The WEP functionality....what the flashing Led's mean...Just the basicss...

 

 

New Poster

 • 

1 Message

5 years ago

You can get a pdf copy of the CGM4140 User Manual here

Expert

 • 

109.5K Messages

5 years ago


@cerritas wrote:

For those of us that do not need the Routing or WiFi functionality of the XFi Gatway it would be nelpful to know how to access the Bridge Mode Enable..It would be helpful to know the IP address...How to make a factory reset...none of which is mentioned in the "Getting Started Guide" 

 


https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode

 

You reset it back to factory defaults by depressing and holding in the recessed reset button on the rear for 30 seconds.

Visitor

 • 

1 Message

4 years ago

Our new CGM4140COM has an annoying whining hum. Driving me nuts.  Any solution?

Expert

 • 

109.5K Messages

4 years ago

@user_061100 

Please create a new topic of your own here on this board detailing your issue. Thanks. 2-year-old dead now being closed......

forum icon

New to the Community?

Start Here