Community Forum

Blocking a device.

Highlighted
New Poster

Blocking a device.

I have a device that is always getting connected to my Wifi. I do not recognize it and every time i forget device it connects a few weeks later. How can I block the device from connecting to my wifi?
Highlighted
Silver Problem Solver

Re: Blocking a device.

Does this help?

https://www.xfinity.com/support/articles/manage-wifi-devices-my-account


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Highlighted
New Poster

Re: Blocking a device.

I have a similar issue. 

Nearest I can tell is you have to go into XFi settings and pause the device.

I had an unknown PC on my network last week, and put it on pause.  It seems to have disconnected ever since as they couldn't reach the internet anymore.

 

I hope this helps. I wish we had true mac filtering to prevent a device from connecting AT ALL, but this seems the best shot.