Hi, I took a look and ran your Gateway through a quick sync process to clean up any pause rules that may be stuck on your Gateway but not showing in xFi. Hopefully this helps resolve the issue.
Please monitor over the next day or so and let us know if this is still no resolved.
XfinityBrittany
Official Employee
•
712 Messages
6 years ago
Hi, I took a look and ran your Gateway through a quick sync process to clean up any pause rules that may be stuck on your Gateway but not showing in xFi. Hopefully this helps resolve the issue.
Please monitor over the next day or so and let us know if this is still no resolved.
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