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Hi, I took a look and ran your Gateway through a quick sync process to clean up any pause rules that may be stuck on your Gateway but not showing in xFi. Hopefully this helps resolve the issue.
Please monitor over the next day or so and let us know if this is still no resolved.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
