I've assigned all the devices in my family to the appropriate User Profile however they are not saving.
I've tried several days in a row and each day the devices show up as Unassigned.
Why are they not saving to the profile?
I follow the process and get the Green Check Mark indicating it's done but then they don't save.
I'd like to get everything organized so hoping someone has an answer.
Hello please try to uninstall and reinstall the xFi app back and then try and see if it will assign the devices to each profile. Please click on my name and send me a personal message if that doesn't work with your account number and your full name. Thanks!