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App - Switch Between Multiple Accounts
I have two accounts for two different houses. I can easily switch between them on the Internet site. But how do I switch between them on the app? Only one account shows up.
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Accepted Solution
XfinityJonathan
Official Employee
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839 Messages
5 years ago
@Tom8otim the functionality has been released, you'll just need to sign out then sign back into the Xfinity App (formerly the "xFi App").
Guidance is listed here:
https://www.xfinity.com/support/articles/switching-between-multiple-accounts
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Kay11223
New Poster
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2 Messages
6 years ago
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XfinityHana
Official Employee
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124 Messages
6 years ago
Hi @Sbadgertx
As of now, account switching is not available on the xFi app.
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Davem410
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1 Message
5 years ago
Currently I have 2 accounts (for two separate locations/properties) both using the same xFi login. The xFi app does not allow me to switch between the two accounts —- This would be a GREAT feature for Comcast to include in an upgrade to the app!!
Any suggestions for a solution?
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XfinityJonathan
Official Employee
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839 Messages
5 years ago
@Davem410 @Sbadgertx @ComcastHana @RobertWy @Kay11223
Expect an update in the xFi app to support linked accounts within the next few releases. Thanks for your patience, the "Make Primary" functionality the Linked Account Management settings was a temporary holdover.
You'll see updates in the xFi app release notes, as well as here in this support article:
https://www.xfinity.com/support/articles/switching-between-multiple-accounts
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Tom8otim
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1 Message
5 years ago
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