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Advanced Security blocks Port Forwarding

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Valued Contributor

Advanced Security blocks Port Forwarding

I have several IP cameras  (in addition to the Xfinity cameras) set up and have a port open so that I can view them remotely.  When I enable the advanced security, it blocks the port and I am no longer able to view the cameras.  As soon as I diable the security, the cameras are accessable.  The advanced security shouldn't block access to the ports. I can see notifying if someone accesses the ports, but don't block them.  The advanced security is useless to me as is.  Any way to resolve this?

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Expert

Re: Advanced Security blocks Port Forwarding

Keep it disabled ?



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Valued Contributor

Re: Advanced Security blocks Port Forwarding

I would like the advantages of the extra security and shouldn't have to keep it disabled.  At least I am not paying extra for the advanced security.

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New Poster

Re: Advanced Security blocks Port Forwarding

It has caused HUGE issues for us in the security industry. 

 

We offer our customers remote access to all their camera systems through our DDNS server, this new security has caused us to not be able to do this as it blocks all incmoning traffic to the port foward rule we create and blocks the port. We now as a temporary fix have to offer the customer the stupid cloud based system for them to see the cameras remotely, which as we all know does not work worth beans. Our hard connection straight to the dvr through port fowarding was great, now our options are like i said above, using cloud based tech, OR disabling the customers intenet securty, which in turn makes us liable for anything that may happen because of it. IT has caused huge issues for us and there does not seem to be a fix from comcast yet. 

 

Kyle